Terms & Conditions

Section Details
Overview

This website is operated by Diamondtine ("Company," "We," "Us," or "Our"). By accessing Our website at www.diamondtine.com (the "Website") or placing a purchase with Us, You engage in Our "Service" and agree to be bound by these Terms & Conditions ("Terms"), including all additional policies referenced herein.

If You do not agree to these Terms, please do not access or use this Website.

Shared Inventory & Pricing Relationship

Diamondtine and Diamond Affaire (diamondaffaire.com) maintain a shared inventory of fine jewelry products. They are two separate commercial entities that share a common inventory. While both websites offer the same collection of natural diamond jewelry, precious metal pieces, and gemstone products, prices listed on each platform may differ.

Price variations between the two platforms result from, but are not limited to:

  • Differing landing costs, import duties, and logistics expenses applicable in India and the United States respectively;
  • Varying tax structures, including GST (India) and applicable sales taxes (USA);
  • Different customs duty rates applicable to each market;
  • Independent operational costs including currency conversion, payment processing, and fulfilment;
  • Regional pricing strategy based on local market conditions.

Customers purchasing from Diamondtine are bound solely by Diamondtine's policies. No price-matching, cross-platform refunds, or inter-entity disputes will be entertained. Each entity operates independently and is solely responsible for its own transactions.

Eligibility

By using this Website, You represent and warrant that:

  • You are at least 18 years of age, or the age of majority in Your jurisdiction;
  • You are legally capable of entering into binding contracts under applicable law;
  • You are not prohibited from purchasing jewelry or receiving services under any applicable Indian or international law.

If You are a minor, use of this Website must be supervised by a parent or legal guardian who agrees to be bound by these Terms on Your behalf.

Prohibited Use

You agree not to use this Website or its content to:

  • Engage in any unlawful, fraudulent, or unauthorized activity;
  • Transmit malicious code, viruses, or any disruptive software;
  • Interfere with the security or performance of the Website;
  • Collect personal data of other users without authorization;
  • Violate any applicable Indian law, including the Information Technology Act, 2000, or any international regulation.

Any violation may result in immediate termination of Your access without prior notice, and may be reported to relevant authorities.

Product Information & Availability

All jewelry offered by Diamondtine is crafted using natural diamonds, precious metals, and natural gemstones. Due to the handcrafted nature of our products:

  • Minor variations in colour, finish, or dimension may occur between individual pieces;
  • Product imagery may vary slightly due to photography, lighting, and screen display settings;
  • Product availability and pricing are subject to change without prior notice;
  • We reserve the right to discontinue any product at any time.
Pricing & Currency

Prices displayed on this Website are primarily listed in Indian Rupees (INR). Prices may also be displayed in US Dollars (USD) or other currencies for international customers. All applicable taxes, including Goods and Services Tax (GST) where applicable, are included in or disclosed alongside the displayed price.

We reserve the right to modify or correct pricing at any time without prior notice. In the event of a pricing error, We reserve the right to cancel any order placed at the incorrect price, with prior notification to You.

Orders & Right to Refuse

We reserve the right to refuse, cancel, or limit any order at Our sole discretion, including but not limited to high-value transactions requiring additional verification, orders flagged for potential fraud, or orders that cannot be fulfilled due to inventory constraints.

You agree to provide accurate, current, and complete billing and account information for all purchases made through Our Website.

Accuracy of Information

We strive to ensure all content on this Website is accurate. However, We do not guarantee the completeness, accuracy, or timeliness of any information and are not responsible for reliance placed on such content. Information may be updated or modified without prior notice or obligation to notify users.

Third-Party Services & Links

This Website may provide links to or access third-party websites, tools, or payment gateways. These are provided for convenience only. We have no control over third-party content and are not responsible for their accuracy, legality, or availability. Use of any third-party service is at Your own risk.

Intellectual Property

All content on this Website — including text, images, graphics, logos, and jewelry designs — is the intellectual property of Diamondtine or its licensors and is protected under the Copyright Act, 1957 (India) and applicable international intellectual property laws. You may not reproduce, distribute, or use any content without Our express written permission.

User Submissions & Feedback

Any reviews, feedback, or suggestions You submit may be used by Diamondtine without restriction, compensation, or confidentiality obligations. You represent that You hold the legal right to submit such content and that it does not infringe on any third-party rights.

Disclaimer of Warranties

The Website and all products and services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. Diamondtine does not warrant that the Website will be uninterrupted, error-free, or free of harmful components.

Limitation of Liability

To the maximum extent permitted by applicable law, Diamondtine, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from Your use of this Website or Our products and services. In all cases, Diamondtine's liability shall not exceed the purchase value of the specific product giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Diamondtine, its affiliates, officers, and employees from and against any claims, liabilities, damages, and expenses — including reasonable legal fees — arising from Your breach of these Terms, violation of applicable law, or infringement of any third-party rights.

Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or any purchase made through the Website, You and Diamondtine agree to first attempt resolution through good-faith negotiation by contacting Us at contact@diamondtine.com.

If the dispute is not resolved within 30 days, both parties agree to submit to the exclusive jurisdiction of the courts of New Delhi, India. These Terms shall be governed by and construed in accordance with the laws of India.

Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable under applicable law, that provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

Entire Agreement

These Terms, together with Our Privacy Policy, Return & Refund Policy, and Shipping Policy, constitute the entire agreement between You and Diamondtine and supersede all prior communications, whether oral or written.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website after changes are posted constitutes Your acceptance of the revised Terms.

Contact

Contact Diamondtine:
Email: contact@diamondtine.com
Phone: +91 981-087-6359
Address: South Extension, New Delhi, India
Website: https://diamondtine.com/pages/contact-diamondtine